This Shipping Policy comes into effect from 1st June 2024.
Thank you for visiting Anudin Wellness’ Online Store.
Your visit to this website is subject to this Shipping Policy
Shipping Policy
At Anudin Wellness, we continue to strive to provide you the best customer experience and we understand that seamless shipping of products remain a critical aspect of this. We endeavour to ship products almost anywhere in India other than a few locations which our logistic partners may not serve. When you place an order, we will estimate delivery dates based upon the availability of your item(s) and your shipment’s destination.
Contact Us
For any shipping related queries or complaints, you can contact us on +91 7498463671 or send an e-mail to anudinwellness@gmail.com.
Consent
I acknowledge and agree to the terms contained in this shipping policy, which shall be effective for the entire duration of my relationship with Anudin Wellness.
FAQs related to shipping
At what rate am I charged for shipping and packing?
Shipping charges will be calculated based on the weight of the shipment and on the location of delivery.
Packing charges will be added for safe packing of bottles of 200 ml, 350 ml, 500 ml and 1 Litre shall be charged extra as per applicable.
How and when is my order is dispatched?
Orders received will be processed and packed on the same or next working day subject to availability of the products. All Completed orders will be dispatched on the next business day by courier partners.
In certain cases, If there is a shortage of products which causes delays in dispatch. In this case, You will receive call or email from company.
In how many days do I get my order delivered?
We usually get your shipment delivered within 5-15 business days of your placing the order on our website depending on the location and the availability of the products.
Some remote locations take a longer time to be delivered.
We have partnered with multiple courier providers for shipment of orders and based on your location, we may ship your order through any one of them. Even though we try our best to ensure on-time delivery, there are certain conditions under which the delivery may get delayed:
•Incorrect shipping address
•Incorrect PIN code
•Nobody available at the shipping address
•Extreme weather conditions
•Other Force Measures
•A default on the side of the Shipping Partner
If there is any further delay in shipping the products, One of our customer support staff will call you regarding the same.
Can I get order delivered urgently?
We will try our best to expedite the order processing on customer request, but delays by the courier companies, post-dispatch are beyond our control. In such delays, we do not provide any refund.
Do I get Notifications for the status of my order?
We send you a confirmation email once the order is shipped.
In case you want to check the shipment status in between, you can track your order details in your account.
Our Courier partner delivers the product to you at the address provided by you. You may collect it after signing the acknowledgment with Contact No.
How can I track my order?
We send you a confirmation email once the order is shipped.
In case you want to check the shipment status in between, you can track your order details in your account.
Our Courier partner delivers the product to you at the address provided by you. You may collect it after signing the acknowledgment with Contact No.
Can I redirect my Shipment?
No. Shipment once dispatched, the address cannot be changed or shipment cannot be redirected.
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